Terms and conditions

Major characteristics

Application access


Activation and usage

Based on an e-mail containing a temporary username and one-time password that is delivered as an SMS to the registered mobile number of the user

Softver and hardware requirements

In order to use SmartHALK eBank you need a computer with access to the interent. Application for SmartHALK eBank can be used at various operating systems (Windows, Linux, iOS) and at majority of internet browsers (Chrome, FireFox, Internet Explorer, Edge, Opera, Safari). 

Time for execution of payment operation order

In accordance with the Term Plan and General Terms and Conditions

Service sale

Applying for service

In Halkbank a.d. Beograd branches

User support

Contact center on 011-2041-900 or 0800-100-111

Maximum time required for activation

3 business days from the moment of submitting the request

Service usage costs


Free of charge

Payment operations costs and service maintenance

In accordance with the Bank’s Tariff of Fees