Respected clients,
You can reach Contact center of the Bank 24/7, during the whole year, on the phone number 0800 100 111.
By calling the Contact Center you can permanently block the payment card, change the limit and get assistance in using of electronic services and payment cards. Also, all information about products and services are available.
Turkish desk
For potentional and clients of the Bank, who needs support in the Turkish language, it is provided the telephone numbers of the Turkish desk with following availability during the working days (Monday to Friday) from 8:30a.m. up to 4:30 p.m.
If your card has been lost, stolen or you suspect any kind of fraud, you can block it in a few steps through SmartHALK application or by calling Call Centre 24/7 on 0800 100 111 or +381 11 2041 900 (if calling from abroad).
